FAQ About Drivers & Lost Properties

What if I cannot locate my driver?

If the details regarding drivers location and identification are not sent to you then call us on 02089527343 to inquire. The operators and staff members of our Harrow minicab service are available 24/7 for your convenience. Alternatively, if you have pre-booked the service through mobile application or website then click on ‘my bookings’ for the booking status.

I may have left something in my minicab, how can I get it back?

Our Harrow minicab firm takes care of your lost item or Property. Whenever, a lost item is found by our driver, it is handed over to the offices of Harrow minicabs. To collect the item, you may visit our offices in Edgeware and acquire the item for free. However, if you are unable to come so our minicab company in Harrow can facilitate you through its Courier and Parcel delivery service. Your item will be delivered to your doorstep through our minicabs in Harrow. The delivery charges will apply to compensate for the distance between Harrow minicabs office and the address you provided. We suggest you to inform us on time by calling us on 02089527343 regarding your last item. When we receive a lost item or property it remains safe with us in our offices for almost four weeks. If the item remains unclaimed then it is handed over to the nearest police station.

What should I do if I cannot find my driver?

You will certainly find our driver available for your transfers. However, if it is cumbersome to find the driver, you can call us on 02089527343. It is important for the customer to provide flight number during the booking procedure. The staff members of Harrow Minicab firm will respond instantaneously to resolve your issue. Our team is working tirelessly day and night to provide commendable customer services. They will immediately track the location of the driver and will inform you shortly.

Will the driver know the way to go, as I am not sure of the route?

Our private hire cars in Harrow are driven by professional, licenced and courteous drivers. They are familiar to all the whereabouts and locations in London. Furthermore, our Harrow minicab service has installed a Portable Digital Assistance device in all our minicabs in Harrow. Tom Satellite Navigation software has been loaded to assist the drivers in conducting transfers to your desired destination.

How do you deal with lost property and items left behind in your cars?

Your items are secure with us. The drivers hand over your lost property or items to the head offices in London. The administration staff takes good care of your items in the office so that you can easily collect it anytime from us. The staff of our 24 hours minicab service in Harrow is highly cooperative and helpful. If you are unable to collect your lost item, our minicabs in Harrow are excellently utilised to provide secure Courier service. You will have to pay the service charges for the Courier services.

What happens for whatever reason my driver does not turn up?

Even if our Harrow minicab firm is hampered by certain obstacles, it takes complete responsibility of your journey. Dial 02089527343 if you are unable to locate the driver. Our 24 hours minicab service in Harrow is able to arrange an alternative driver and vehicle without incurring additional charges in case of breakdown.